At the start of FY23, Company expectations were established for Amparito. The expectations within all of the 4 business priorities; Advocacy, Everyday Development, and Engagement & Loyalty are our top priorities to meet within the expectations. Amparito has done ana good job in helping to create a culture of consistency within Engagement and Loyalty through the setting of expectations, and training. For the second half of the year, I would like to see Amparito continue to work on being the leader of change. Amparito must continue to set clear expectations, celebrate success when results are achieved, conduct timely follow up, set timelines, and validate. Amparito must also continue to have the difficult conversations with associates or anyone with a sense of urgency to resolve any issues within the store. Amparito must also continue to be a role model and lead through the appropriate leadership behaviors that align with the TJX Culture. The plan is to always be great advocates for our teams, while we ensure our teams do a great job of taking care of our customer. This will ensure we deliver on our company expectations in all 4 business priorities including our top priorities. It is through the Advocacy, daily development of our associates, and the setting of clear expectations, and follow up that we will continue to deliver great results.
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