Jean,

This patient does not have a balance. He requested for us to contact the hospital for clearance, the. The doctors said they will not contact the hospital for any clearance. We don’t know who his cardiologist is and he wouldn’t give me that information either. As far as temps, as I mentioned, he’s doing teeth in a day. In these cases, the large portion of the treatment is done earlier on (implants) and the temporaries are usually very close to the final. His complaint is that the case has taken too long, which shouldis due to the factfact that implants need to heal and we were closed for a period of time due to the unexpected pandemic. I don’t think he understand that part nor does he want to. He is asking for us to refund him everything he has paid, although most of the work is done and he just needs to come in for a try-intry-on and then the insert.