It isThere have been about 50 emails that my team is exchanginghave exchanged with your technical and support team regarding our primary connection problem; but at end of the day, there is no result. No wayThere is no alternative left to me but to complain to you.

Please note that it is almost a week that our primary connection ishas been running on backup and the internet latency ishas jumped from 88 ms to 220 ms with continuouslycontinuous fluctuations and timeouts.

Would you please suggest your team to take antake action to fix this problem? this kindThese kinds of problems will effect onaffect our performance and maybe lead our clients to termination.

I am looking forward to your attention to the subjected matter.